30 -Day Guarantee
FBS and Phoenix high end speakers come with a 30-day, no hassle, money back guarantee. Now you can experience these high end speakers in the comfort of your own home risk free.
We strongly believe and most experts agree: The best way ( or the only way ) to buy high end speakers is to audition them in your own room and use them with equipment & soundtracks you know well; Besides, what could be easier than having high end speakers delivered right to your door?
If for any reason you are not satisfied with your FBS or Phoenix high end speakers, we will give you your money back! Just ship your undamaged, unharmed speakers back to us in their original packaging within 30 days of purchase, and we will refund your credit card for the speakers' price along with the shipping costs.
Please note that return shipping charges are your responsibility ( we have to do this to prevent the ordering system been abused ). However, we can arrange for UPS to pickup the high end speakers and charge you the same low flat fee as the shipping cost to your address. The rest of the actual shipping cost is on us.
Returned speakers must be in their originally packaged condition and be appropriately authorized or they will not be accepted. You may obtain an authorization number by calling us at (480) 838-3881, or emailing us at firstname.lastname@example.org. You will receive further instructions from us after receiving our authorization.
Due to the high cost & low profit margin of the Marantz VP-12s4 DLP projector, we will charge a 8% restocking fee for returns not caused by defects, and the shipping cost is not refundable in any case.
Special Offer for First Time Buyers
If you are not familiar with our products, we will make it even easier for you.
For a limited time only, we'll pay all the shipping cost to return the following item(s) , so you can have a "peek" of our fine products & great values. (Sorry, this special offer does not apply to shipments to/from Canada, Alaska and Hawaii.)
- One pair of bookshelf speakers or
- One pair of surround speakers or
- One center speaker or
- One subwoofer
Please call or E-mail us to arrange for UPS pickup. We will not pay for return shipping costs that are not pre-arranged & pre-approved by us. If you have any questions about our guarantee, please feel free to call us at (480) 838-3881, or email us at email@example.com.